Frequently Asked Questions

Trip Time and Location

Trip time: 8:45am to 4pm

Location on St. Thomas: Compass Point Marina

Location on St. John: Cruz Bay National Park Dock, or the Westin Hotel beach water pick up.

We also pick up in the British Virgin Islands

Average fuel cost: $350

What’s Included

The Captain, Beer, Water, Soda, Snorkel Gear, and Painkiller drinks.

What should I bring?

  • checkmark Sun Block

  • checkmark Sunglasses

  • checkmark Bathing Suits

  • checkmark Towels

  • checkmark Waterproof Camera

  • checkmarkWe have extra space in the cooler for cold items

Payment Methods

Visa, Master Card, Cash, Venmo, PayPal

How much shade on the boat?

Enough for 12 people comfortably.

Are we able to go to the British Islands?

BVI is open and we are making daily trips to the British Virgin Islands!

How much to tip the Captain?

Our Captains are like all service industry professionals and work for tips. Standard 20-25% is always appropriate.

What if the weather is bad?

If the weather is bad we can cancel with no penalty or reschedule if possible.

Is the boat safe for young children?

The boat is very comfortable and safe for all ages.

Do we have floats and life jackets on the boat?

We have luxury pool noodles and yellow float belts to make you feel extra comfortable and safe while snorkeling or floating around the boat. We also have life jackets for everyone on board.

If you have any more questions, please don’t hesitate to give Captain Nate and his crew a call. Our motto is “Your Day, Your Way”. Captain Nate has over 20 years of experience taking people out on the water. Find out yourself why Nate’s Custom Charters is one of the highest reviewed boat captains on TripAdvisor, with over 462 5 star reviews!